Coworker

Coworker is the Spec Rep Help Desk’s email-based assistant, built for fast, practical help with building product research and specification support

Email: ai@SpecRepHelpDesk.com

  • Simply email ai@specrephelpdesk.com with your question. Coworker will typically reply within 2 minutes.

  • Coworker is great for:

    • Technical questions

    • NCC queries (information support)

    • Finding CodeMark certificates

    • Suggesting a shortlist of products based on your project needs

    • Sustainability questions, including:

      • EPDs (Environmental Product Declarations)

      • Global GreenTag certifications

      • Good Environmental Choice Australia (GECA) standards

    • Victorian schools guidance, including VSBA BQSH requirements

    • Finding detailed supplier information, including content available via suppliers with AI Spec Reps

  • SRHD Coworker is designed to assist with general information, early-stage drafting, and research support. It is not a substitute for professional judgement, formal advice, or project-specific review.

    You should not use SRHD Coworker as the sole basis for design, specification, procurement, compliance, certification, approval, or commercial decisions. It should also not be used for legal advice, contract advice, dispute-related matters, or as evidence in claims, litigation, expert reports, or formal proceedings.

    SRHD Coworker should not replace direct checking of the NCC, Australian Standards, manufacturer literature, consultant advice, authority requirements, or the specific facts and conditions of your project. It must not be relied on for final sign-off on technical, safety, regulatory, or compliance matters.

    As with any AI-generated output, responses may contain errors, omissions, or outdated information. Important content should always be independently reviewed and verified before it is used in practice.

  • Yes, in limited cases.

    SRHD Coworker can process some supported attachments, including image files and short PDFs. Supported image formats include PNG, JPG and JPEG. PDFs must be limited to no more than 5 pages / sheets and must be small enough to process.

    SRHD Coworker should not be used to determine whether a drawing complies with the NCC, planning controls, access requirements, fire requirements, structural requirements, or any other formal compliance pathway. It cannot reliably perform complex spatial reasoning or verify drawing compliance from images, plans or PDFs.

    It is most useful for reviewing limited visual material and making practical suggestions, such as identifying possible missing drawing notes, flagging areas that may need clarification, suggesting coordination issues to check, or helping frame questions for a supplier, consultant, certifier, or other suitably qualified professional.

    Attachments that are too large, too long, unsupported, unclear, or technically inaccessible may be ignored or may not be interpreted reliably. Users should not rely on SRHD Coworker to extract all information from attachments.

    Although Spec Rep Help Desk uses enterprise-quality software providers and does not use your images or drawings to train Large Language Models, images or drawings relating to government, defence, security-sensitive, or confidential projects should not be uploaded.

    For best results, include the key information in the body of the email in text form. Where an image, drawing excerpt or PDF is important, add a short written explanation of what it shows and clearly state what you want SRHD Coworker to assess or respond to.

  • Yes, and you can treat it like a coworker.

    • If it’s the same topic, just hit Reply to keep the thread going.

    • If it’s a new question on a different topic, start a new email

  • Replies typically arrive in under 2 minutes (depending on your email setup). If you haven’t received anything after 5 minutes:

    • Check your spam/junk folder

    • Double-check the email address is correct: ai@specrephelpdesk.com

    • If needed, send a follow-up by replying to your original email

Important notice – AI-generated content
SRHD Coworker responses are generated by an artificial intelligence system and are provided “as is”, without warranties of any kind, express or implied.

This free service provides general informational assistance only. It is not professional, legal, technical, certification, compliance, or other advice, and must not be relied on as a substitute for independent review and professional judgement.

No representation is made as to the accuracy, completeness, currency, suitability, reliability, or compliance of any output. Outputs may contain errors, omissions, or outdated information.

Coworker must not be used as the sole basis for design, specification, procurement, compliance, certification, approval, or commercial decisions, and must not be used in connection with disputes, claims, litigation, expert reports, or formal proceedings.

Always independently verify important information, including certificates, compliance pathways, manufacturer material, and project-specific suitability.

By using this tool, you agree to the Terms and Conditions.